Crossland Services
SMS Updated Terms of Service and Privacy Policy
SMS Communication
When you opt-in to receive SMS messages from Crossland Services, we may collect your phone number, the content of messages, dates & times, and your responses. We use this data to send:
• Appointment reminders
• Reservation updates
• Relevant notifications
• Customer service responses
Crossland Services exclusively uses this information for internal communication and will not share or sell your phone number or consent details to third parties or affiliate companies for marketing purposes. You can opt out at any time by replying ‘STOP’ to our SMS messages, after which you will be promptly removed from our SMS list. For assistance, reply “HELP”. You retain the right to access, correct, and delete your SMS-related information.
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Usage Data
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your appointments billing, customer service request, etc.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Crossland Services in the following ways:
• Verbally, during a conversation
• By submitting an online form https://crosslandservices.com/contacts/
• By filling out a paper form at https://form.jotform.com/240845709170054
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at https://crosslandservices.com/services/
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms at https://crosslandservices.com/contacts/
Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: kenny@crosslandservices.com
Telephone Number: 936-539-2955
Mailing Address:
Crossland Services
1915 N. Frazier Ste 106
Conroe, Texas
77301